How can we help?

Most questions are answered below. If yours isn't, send us a message — every message is read by a human, usually within a few hours on weekdays.

Quick answers

• How do I claim my restaurant's listing?
  Find your restaurant and claim it free — it takes about five minutes. We then verify you're connected to the restaurant (usually within 48 hours) and send you a magic link so you can manage the page yourself: description, photos, opening hours, website, social links and more. Go to the claim page →
• Something on my listing is wrong — what should I do?
  Fastest route: open your restaurant's page and use the "Spotted a mistake?" card. Reports arrive attached to the exact page, which makes them quicker to check and fix. Anything else — closures, removals, general questions — use the form below.
• Where does your restaurant data come from?
  Names, addresses and hygiene ratings come from the UK Food Standards Agency's public registers and are refreshed weekly. We don't publish reviews, and owner-supplied details always take priority once a listing is claimed. How our data works →
• Can I have my restaurant removed from ThaiData?
  Yes. If your restaurant has closed, or you'd simply rather not be listed, send us a message and we'll handle it — we'll confirm when it's done.
• How quickly do you reply?
  Usually within a few hours on weekdays. ThaiData is run by one person, so every message is read carefully — and occasionally takes a little longer on busy days.
• Press, partnerships or data requests?
  Use the same form — mention "press", "partnership" or "data" in your message and we'll route it properly.

Still need help? Send a message